'Knowing what to do in challenging situations can help you avoid embarrassing encounters. For over 20 minutes, I have been sitting here, staring at my computer simply because “Outlook not downloading E-mails”. How do I tell my boss that I haven’t read his email? What is the way out of this unfamiliar situation? Is there any way I can solve the problem?'
Nothing is as frustrating as not knowing what to do when the need arises. Sometimes bailing is not an option because the consequences will be too heavy to carry. Knowing “Outlook not downloading E-mails” is one thing, but solving the problem is one important thing you will learn from this post. There are several reasons why the problem may occur, but knowing how to solve it is more important.
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1. Troubleshoot Outlook Not Downloading Emails in Outlook 2019/2016/2013/2010
2. Change Microsoft Exchange Server Connection
3. Empty Cache in Outlook
4. Create a New Profile
5. Empty Outlook Inbox
1Top 5 Solutions to 'Outlook Not Downloading Emails'
Below, we have provided effective and easy methods of solving the issue that anyone can follow and implement.
1. Troubleshoot Outlook Not Downloading Emails in Outlook 2019/2016/2013/2010
With troubleshooting, you will be able to easily find the reason for “Outlook not receiving E-mails”. This will make you know the exact thing to do to solve the problem. Troubleshooting Outlook is not in any way a difficult process.
The first thing you need to be sure of is that you are connected to the internet. To do this you will need to open your browser to check if you can access the internet.
Go to the main menu in Outlook and check if “work offline” is selected. If “work offline” is selected, uncheck it by clicking “work offline” again, you will see that the Check sign will be removed besides “work offline”.
At the left pane, you will see the “exchange account”, an orange indicator means that there is a problem connecting to the server.
Check to see if the account you previously used to connect to the server is connected, if not connect it back by selecting the exchange account.
Go to a web-bases Outlook exchange portal to see if it works. If not, please go to the next step.
Contact your mail service provider or an IT administrator for help.
3. Empty Cache in Outlook
Outlook saves items from Exchange accounts in the Outlook cache. Synchronization challenges rise if the cache gets corrupted. So, If the two above solutions do not work, it may mean that this is the cause. The solution here is to empty the Outlook cache. This way, Outlook can re-download all the items. Follow the steps to empty the cache in Outlook:
Step 1. Go to tools and select account.
Step 2. Point your mouse to the exchange folder you want to empty.
Step 3. Right-click on the exchange folder. Download mozilla firefox for mac 10.5 8.
Step 4. Move your mouse to “properties” and click it.
Outlook 2016 Mac Download All Mail Merge
Step 5. Click the “General” tab and click “empty cache”.
4. Create a New Profile
Outlook not downloading emails may be down to a corrupt Outlook profile. If this is the case, you can resolve the issue by creating a new profile.
In the profile “Name List” options, click the name of the profile you selected and click OK.
5. Empty Outlook Inbox
Chances are that your inbox is full to its capacity, thus preventing Outlook from receiving emails. This is an effortless way to solve the “Outlook not downloading emails” issue. Open Outlook and do the following:
1. Open your Outlook inbox and begin deleting messages that you don’t need.
2. Move your mouse pointer to Junk Mail and right-click, then click on “Empty”.
3. Head on to your trash and empty trash.
2Bonus: How to Recover Lost/Deleted Outlook Email?
So, let’s say you accidentally deleted or lost some very important emails in the process of cleaning up your Outlook from unwanted messages. What can you do to recover lost/deleted emails? Here, we have provided a way to help you get back your lost/deleted emails using ScanOutlook. ScanOutlook is a top Outlook repair tool that can help you repair and recover corrupted/lost Outlook data in just five easy steps.
Features of iMyFone ScanOutlook:
The process of recovering lost/deleted emails involves just a few steps.
Outlook 2019, 2016, 2013, 2010, 2007, 2003 are supported by ScanOutlook.
It can run on Windows 10/8.1/8/7 OS.
ScanOutlook supports various file format including HTML, PDF, PST, etc.
You can try ScanOutlook for free.
Steps to Recover Deleted Outlook Email with ScanOutlook
Step 1. Download and install ScanOutlook on your computer, then launch it.
Step 2. Select the files you want to recover. For selecting the files you want to restore, there are three options you should consider, which are:
Selecting the default PST/OST files.
Manually selecting PST/OST files.
Search for PST/OST files.
Step 3. After choosing your preferred option click on “Repair”. There are two options available to aid the repair process. They are “Quick Repair” and “Deep Repair” Use “Deep Repair” if you need to repair corrupted files or you can’t find the files you want to fix.
Step 4: After the repair process issue, you will be able to preview the recovered Outlook files.
Step 5: Now you can select the file and folders you wish to be to be exported to your preferred location on your computer. Click on “Export Selected”. Choose the format of the file. Wait for the process to complete and click “OK”.
If you follow the above methods, you will understand that “Outlook not downloading E-mails” is not a big issue that can be solved even if you have no technical background. The good thing is that it can be done in a few minutes, and you will be able to receive emails in your Outlook Inbox. We believe from now on you will be able to avoid embarrassing moments.
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I configured my account as an IMAP account and noticed that it will only download the message when I actually click on the message. This is actually quite annoying when I’m not connected to the Internet at that time.
How can I configure it so that it will directly download the message in full without clicking on it first?
Up until Outlook 2007, by default an IMAP account will indeed be set to “Download headers only”. With Outlook 2010, this default has changed to “Download complete item including attachments”. You can change these default settings in your Send/Receive settings.
Note: This option no longer exists in Outlook 2013. For IMAP accounts, Outlook 2013 will always download the full items and there is no option to set it back to “Download headers only”.
Send/Receive settings
To edit your Send/Receive settings, press CTRL+ALT+S and press the Edit… button. Another way of reaching this dialog is via;
Outlook 2007 and previous Tools-> Options…-> tab Mail Setup-> button Send/Receive…-> Edit…
Outlook 2010 File-> section Options-> section Advanced-> button Send/Receive…-> Edit…
If you’ve got multiple accounts configured, select your IMAP account in the left column.
Configure download behavior
How to configure the download behavior depends on your version of Outlook and your desired settings.
Download And Install Outlook 2016
Outlook 2003 and previous In the Folder Options section, select a folder and change the option from from “Download headers only” to “Download complete item including attachments”. You’ll have to do this for each individual folder; there is no way to change this for all folders at once.
Outlook 2007 and Outlook 2010 Under “Receive mail items” you can change the download method for all folders at once. If you want to control it on a per-folder basis, then you’ll have to select the option “Use the custom behavior defined below”.
Outlook 2016 Application Download
Outlook 2003 and previous do not have the option to manage all folders at once.